Shipping Policy

Last Updated: July 25, 2026

Thank you for shopping with RV Sales. This Shipping Policy explains how we process, ship, and deliver orders placed through https://rvsales.in/.

1. Order Processing

  • Orders are processed after successful payment confirmation.
  • Orders are typically processed within 1–3 business days.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During peak seasons, promotional events, or unforeseen circumstances, processing times may be longer.

2. Shipping Locations

We currently ship across India.

If international shipping is available in the future, the details and applicable charges will be displayed during checkout.

3. Shipping Charges

  • Shipping charges, if applicable, are calculated based on the delivery location, product size, weight, and order value.
  • The final shipping cost will be displayed during checkout before payment.
  • We may offer free shipping on selected products or promotional campaigns.

4. Estimated Delivery Time

Estimated delivery timelines are:

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 4–8 business days
  • Remote Locations: 5–10 business days

Delivery times are estimates and may vary depending on the courier partner and destination.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation via email, SMS, or WhatsApp (where available) containing the tracking details.

You can use the tracking number to monitor your shipment through the courier partner’s website.

6. Delivery Delays

While we strive to deliver orders on time, delays may occur due to circumstances beyond our control, including:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Government restrictions
  • Courier or logistics delays
  • Incorrect or incomplete delivery address
  • Other unforeseen events

RV Sales is not liable for delays caused by third-party courier services or events beyond our reasonable control.

7. Delivery Attempts

Our courier partners will generally make one or more delivery attempts. If delivery cannot be completed because of an incorrect address, recipient unavailability, or failure to accept the package, the order may be returned to us.

Additional shipping charges may apply for reshipment.

8. Damaged or Missing Packages

If your order arrives damaged, incomplete, or appears to have been tampered with:

  • Do not accept the package if it is visibly damaged or opened.
  • Take clear photographs of the package and products.
  • Contact our customer support within 48 hours of delivery.

We will investigate the issue and provide an appropriate resolution in accordance with our Return and Refund Policy.

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

RV Sales is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete addresses provided during checkout.

10. Undeliverable Orders

Orders returned to us due to:

  • Incorrect address
  • Customer unavailable
  • Refusal to accept delivery
  • Failure to collect the shipment

may be cancelled or reshipped at the customer’s request. Additional shipping charges may apply.

11. Contact Us

If you have any questions regarding shipping or your order, please contact us:

RV Sales

Website: https://rvsales.in/

Email: gupta.seema83@gmail.com

Phone: +91 9268112059

Business Address: 24/3870 Reghar Pura, Karol Bagh, New Delhi – 110005